the privilege of
time
At The Refined, we believe true luxury lies in simplicity. Our luxury concierge services—gifting, styling, and lifestyle support—deliver seamless experiences that save time while elevating everyday living with elegance, care, and discretion.
Our Offerings
Personal Shopping
Seamless, curated shopping experiences — from essentials to rare finds — tailored to your needs with sophistication, ease, and discretion. (Click to read more)
Gifting
Thoughtful, bespoke gifting solutions — from sourcing to wrapping — designed to celebrate every occasion with elegance, care, and refined attention. (Click to read more)
Styling
Personalized wardrobe edits and curated looks tailored to your lifestyle, helping you elevate confidence, elegance, and timeless personal style. (Click to read more)
Meet Mona Jama
Founder & Lifestyle Curator
For over 20 years, I’ve pursued my passion for living beautifully and intentionally. What began with helping family and friends has gracefully evolved into The Refined—a lifestyle management service grounded in trust, elegance, and care.
My love for fashion, timeless style, and the finer details of life continues to inspire me to create balance, ease, and sophistication—not only for myself, but for those I work with. I believe that everyone deserves to feel their best and to live in a way that reflects their fullest potential.
Through The Refined, I bring together two decades of experience, a deep appreciation for fashion and style, and a discerning eye for detail. My mission is to help others step into the best version of themselves—confident, organized, and effortlessly elevated.
Why Choose Us?
Time is Luxury
We handle the details so you can focus on what matters most. From errands to experiences, your time is always our priority.
Tailored to You
Every service is personalized to your lifestyle and preferences, ensuring thoughtful execution that feels seamless and exclusive.
Discreet & Local Expertise
Based in the DMV (DC, Maryland, and Virginia), we bring trusted local connections and refined knowledge of the area — delivered with absolute discretion and professionalism.
The client perspective
POLISHED
I’m not usually into shopping, but Mona made it simple. She streamlined my wardrobe, upgraded my basics, and helped me look polished without ever feeling overdone.
S. R.
Washington, D.C.CURATED
I reached out for help with a corporate gifting project, and Mona handled it flawlessly. Every detail was thoughtful and discreet. The curated gifts impressed everyone — it felt so personal yet tasteful.
M. L.
Bethesda, MDFLAWLESS
I’ve known Mona for 5 years now, one time I needed a red-carpet look on short notice, and Mona pulled everything together flawlessly. She found pieces I’d never discover myself!
E. K.
Arlington, VA
An Art of
Effortless Living
Your lifestyle deserves thoughtful attention. We manage errands, style, shopping, and gifting with artistry and discretion, giving you freedom to focus on what matters most. Seamless support, refined results — because true luxury is peace of mind.
Stay in the
loop
Join The Refined
Circle
Exclusive concierge services for discerning individuals in the DMV area.


